The conference program is available below
Keynote I. Marjolijn Antheunis
Monday, October 14, 12:15-13:15. Location: WZ105.
‘Personal communication with social chatbots.’
Can we be friends with chatbots? Can we use chatbots for mental therapy? The use of chatbots – dialogue-based programs designed to show humanlike behavior – in social settings is increasing exponentially. As more and more chatbots are created with the goal of socializing and helping you improving your mental health (e.g., Mitsuku, Woebot, Replika, Tess), it is important to better understand the processes and the prospects of interpersonal communication and relationship formation between a human and a chatbot, as well as the (lack of) potential of chatbots as counselors. Important aspects in social and therapeutic settings, are willingness to disclose personal information, and in turn the requisite of an adequate response of the conversation partner. This talk focuses on whether it is possible for humans to build a relationship with a chatbot and if the current generation of chatbots can or cannot be used in therapeutic contexts.
Session I. Ethical and privacy issues in interpersonal communication
Monday, October 14, 14:15-15:30. Location: WZ103.
Chair: Anu Sivunen
|Diyako Rahmani and Ali Moazami-Goodarzi||Investigating the relationship between online communication apprehension and information security systems compliance|
|Davide Cino||To disclose or not to disclose? Ethical, methodological, and epistemological dilemmas of studying online interactions: beyond naïve realism and absolute relativism|
|Davide Cino, Elisa Sciorio and Carlotta Bagnasco||“You’re the only ones who get my social media issues!” Online interpersonal communication as a way to interactively face parents’ digital dilemmas|
Session II. Strategic stakeholder communication
Monday, October 14, 14:15-15:30. Location: WZ104.
Chair: Per van der Wijst
|Laura Paatelainen and Pekka Isotalus||The many functions of Twitter: analysing tweets of Finnish 2018 presidential candidates|
|Debby Damen, Marije Van Amelsvoort, Per van der Wijst, Monique Pollmann and Emiel Krahmer||Lifting the curse of knowing: How perspective-feedback improves perspective-taking|
|Peter Broeder and Carel van Wijk||Persuasive colours in e-commerce: A cross-cultural perspective.|
|Christine Liebrecht and Charlotte Van Hooijdonk||Interpersonal Communication between Organisations and Stakeholders across Public and Private Social Media Channels|
Session III. Relational communication
Monday, October 14, 14:15-15:30. Location: WZ105.
Chair: Karyn Stapleton
|Jelena Zikic and Viktoriya Voloshyna||Uncertainty Reduction as a Mechanism for Building Positive Relationships: A Study of Cross-Cultural Mentoring|
|Julie Prosser||Communication Patterns and Conflict: Effects on Cortisol, Relationship Evaluations, Sleep, and Health|
|Monique Pollmann and Martijn Goudbeek||Sad people should be treated nicely: how mood influences politeness|
|Asuman Buyukcan-Tetik and Tila Pronk||The mediating role of trust between self-control and intrusive behaviors: A dyadic investigation|
Session IV. Technology-mediated interpersonal communication
Monday, October 14, 15:45-17:00. Location: WZ103.
Chair: Alexander Schouten
|Sanna Ala-Kortesmaa||The interactional management of real and role-played identities in online gaming|
|Vojtěch Mýlek and Lenka Dědková||Adolescents’ Interactions with Online Strangers in the Context of Risk-Taking Behavior and Developmental Needs|
|Hannah Ditchfield||“Moving from chat to chat: multi connection and communication on Facebook Messenger”|
|Flora Gatti and Fortuna Procentese||When online and offline interactions meet: People-Nearby Applications as new tools to foster local sociability?|
Session V. Interpersonal health communication
Monday, October 14, 15:45-17:00. Location: WZ104.
Chair: Tuula-Riitta Valikoski
|Rita Araújo||Provider-patient interactions: the importance of health literacy and clear health communication practices|
|Nikol Kvardová, Hana Macháčková and David Šmahel||The direct and indirect effects of Online Social Support, Neuroticism, and Web Content Internalization on Drive For Thinness among Visitors of Health-Oriented Websites|
|Harry Witchel, Georgina Thompson, Carina Westling, Juan Romero, Alessia Nicotra, Bruno Maag and Hugo Critchley||Spelling errors and ‘shouting’ capitalization additively undermine the trustworthiness of online health information|
Session VI. Workplace communication
Tuesday, October 15, 10:00 -11:15. Location: WZ103.
Chair: Kaisa Laitinen
|Anouk Mols and Jason Pridmore||Privacy negotiations and management strategies in workplace uses of messaging apps|
|Liisa Kääntä||Picturing the technology as a ‘co-worker’: technology-oriented questions in multiparty workplace training|
|Kaisa Laitinen, Jeffrey Treem and Anu Sivunen||From Possibilities to Realities: Employees’ Relational Use of ‘Social’ Intranets|
|Kaisa Laitinen||Communication Technology and Work Communities: Team Platforms and Enterprise Social Media as Meaningful Communication Environments|
Session VII. Parasocial interaction with influencers and avatars
Tuesday, October 15, 10:00 -11:15. Location: WZ104.
Chair: Venla Kuuluvainen
|Michelle M.E. van Pinxteren, Alexander P. Henkel, Mark Pluymaekers and Jos Lemmink||Warm or Cold? Avatar communication style and consumer relationship orientation|
|Ira Virtanen, Venla Kuuluvainen and Pekka Isotalus||Self-Disclosure in Virtual Reality: Case DinnerTime360|
|Yang Xu, Mariek Vanden Abeele and Marjolijn Antheunis||Parasocial Relationships in the Age of the Micro-celebrity: An Empirical Study Comparing Micro- and Mainstream Celebrities in Terms of Their Perceived Authenticity, Reciprocity, Intimacy and Parasocial Interaction|
Keynote II. Jeffrey Treem
Tuesday, October 15, 11:30-12:30. Location: WZ105.
‘Studying Communication in the Age of Visibility.’
Organizations cybervet potential employees, individuals lurk on social media to keep track of friends and colleagues, we join Slack channels at work to stay aware of team activities – these are just a few ways changes in technology, relationships, and social norms significantly alter the ways communication can be made visible to others. This talk discusses communication visibility as a multidimensional construct composed of ways actors make communication visible, efforts by observers to engage with communication, and a sociomaterial context that can afford or constrain forms of visibility. Centering research around communication visibility means recognizes the inherent interdependence among communicative performances in social contexts, and raises questions regarding the differential agency actors may have in managing their visibility across time and space. Increasing potential communication visibility presents paradoxes and tensions for individuals seeking to see or be seen in organizational, professional, and institutional settings.
Session VIII. Boundary management & Work-life balance
Tuesday, October 15, 13:30 -14:45. Location: WZ103.
Chair: Jos Bartels
|Jos Bartels and Silviya Hristova||To be honest or not to be honest? Job applicants’ self-disclosure behaviors on Facebook|
|Jonna Leppäkumpu and Anu Sivunen||The role of close relationships in journalists’ work-life boundary management|
|Kirsi-Marja Toivanen||Discursive Positioning of Work Identity|
|Sari Rajamäki||Millennial newcomers’ experiences of interpersonal communication in workplace relationships|
Session IX. Non-verbal communication
Tuesday, October 15, 13:30 -14:45. Location: WZ104.
Chair: Harry Witchel
|Harry Witchel, Carina Westling and Fabian Ramseyer||Men who are imitated in their movement dynamics during speed dating are generally rated as more attractive: a pilot study|
|Sindy Sumter, Alicia Gilbert and Selam Habtemariam||Ready to touch? Perspectives, barriers and opportunities of social touch technology in the context of long-distance relationships|
|Anna-Leena Macey||The Role of Posture in Communication Competence – A Theoretical Perspective|