Conference Program & Sessions

The conference program is available below

You can also download the conference program here (including abstracts).

Keynote I. Marjolijn Antheunis

Monday, October 14, 12:15-13:15. Location: WZ105.

 ‘Personal communication with social chatbots.’

Can we be friends with chatbots? Can we use chatbots for mental therapy? The use of chatbots – dialogue-based programs designed to show humanlike behavior – in social settings is increasing exponentially. As more and more chatbots are created with the goal of socializing and helping you improving your mental health (e.g., Mitsuku, Woebot, Replika, Tess), it is important to better understand the processes and the prospects of interpersonal communication and relationship formation between a human and a chatbot, as well as the (lack of) potential of chatbots as counselors. Important aspects in social and therapeutic settings, are willingness to disclose personal information, and in turn the requisite of an adequate response of the conversation partner. This talk focuses on whether it is possible for humans to build a relationship with a chatbot and if the current generation of chatbots can or cannot be used in therapeutic contexts.

Session I. Ethical and privacy issues in interpersonal communication

Monday, October 14, 14:15-15:30. Location: WZ103.

Chair: Anu Sivunen

Diyako Rahmani and Ali Moazami-Goodarzi Investigating the relationship between online communication apprehension and information security systems compliance
Davide Cino To disclose or not to disclose? Ethical, methodological, and epistemological dilemmas of studying online interactions: beyond naïve realism and absolute relativism
Davide Cino, Elisa Sciorio and Carlotta Bagnasco “You’re the only ones who get my social media issues!” Online interpersonal communication as a way to interactively face parents’ digital dilemmas

Session II. Strategic stakeholder communication

Monday, October 14, 14:15-15:30. Location: WZ104.

Chair: Per van der Wijst

Laura Paatelainen and Pekka Isotalus The many functions of Twitter: analysing tweets of Finnish 2018 presidential candidates
Debby Damen, Marije Van Amelsvoort, Per van der Wijst, Monique Pollmann and Emiel Krahmer Lifting the curse of knowing: How perspective-feedback improves perspective-taking
Peter Broeder and Carel van WijkPersuasive colours in e-commerce: A cross-cultural perspective.
Christine Liebrecht and Charlotte Van Hooijdonk Interpersonal Communication between Organisations and Stakeholders across Public and Private Social Media Channels

Session III. Relational communication

Monday, October 14, 14:15-15:30. Location: WZ105.

Chair: Karyn Stapleton

Jelena Zikic and Viktoriya Voloshyna Uncertainty Reduction as a Mechanism for Building Positive Relationships: A Study of Cross-Cultural Mentoring
Julie Prosser Communication Patterns and Conflict: Effects on Cortisol, Relationship Evaluations, Sleep, and Health
Monique Pollmann and Martijn Goudbeek Sad people should be treated nicely: how mood influences politeness
Asuman Buyukcan-Tetik and Tila Pronk The mediating role of trust between self-control and intrusive behaviors: A dyadic investigation

Session IV. Technology-mediated interpersonal communication

Monday, October 14, 15:45-17:00. Location: WZ103.

Chair: Alexander Schouten

Sanna Ala-Kortesmaa The interactional management of real and role-played identities in online gaming
Vojtěch Mýlek and Lenka Dědková Adolescents’ Interactions with Online Strangers in the Context of Risk-Taking Behavior and Developmental Needs
Hannah Ditchfield “Moving from chat to chat: multi connection and communication on Facebook Messenger”
Flora Gatti and Fortuna Procentese When online and offline interactions meet: People-Nearby Applications as new tools to foster local sociability?

Session V. Interpersonal health communication

Monday, October 14, 15:45-17:00. Location: WZ104.

Chair: Tuula-Riitta Valikoski

Rita Araújo Provider-patient interactions: the importance of health literacy and clear health communication practices
Nikol Kvardová, Hana Macháčková and David Šmahel The direct and indirect effects of Online Social Support, Neuroticism, and Web Content Internalization on Drive For Thinness among Visitors of Health-Oriented Websites
Harry Witchel, Georgina Thompson, Carina Westling, Juan Romero, Alessia Nicotra, Bruno Maag and Hugo Critchley Spelling errors and ‘shouting’ capitalization additively undermine the trustworthiness of online health information

Session VI. Workplace communication

Tuesday, October 15, 10:00 -11:15. Location: WZ103.

Chair: Kaisa Laitinen

Anouk Mols and Jason Pridmore Privacy negotiations and management strategies in workplace uses of messaging apps
Liisa Kääntä Picturing the technology as a ‘co-worker’: technology-oriented questions in multiparty workplace training
Kaisa Laitinen, Jeffrey Treem and Anu Sivunen From Possibilities to Realities: Employees’ Relational Use of ‘Social’ Intranets
Kaisa Laitinen Communication Technology and Work Communities: Team Platforms and Enterprise Social Media as Meaningful Communication Environments

Session VII. Parasocial interaction with influencers and avatars

Tuesday, October 15, 10:00 -11:15. Location: WZ104.

Chair: Venla Kuuluvainen

Michelle M.E. van Pinxteren, Alexander P. Henkel, Mark Pluymaekers and Jos Lemmink Warm or Cold? Avatar communication style and consumer relationship orientation
Ira Virtanen, Venla Kuuluvainen and Pekka Isotalus Self-Disclosure in Virtual Reality: Case DinnerTime360
Yang Xu, Mariek Vanden Abeele and Marjolijn Antheunis Parasocial Relationships in the Age of the Micro-celebrity: An Empirical Study Comparing Micro- and Mainstream Celebrities in Terms of Their Perceived Authenticity, Reciprocity, Intimacy and Parasocial Interaction

Keynote II. Jeffrey Treem

Tuesday, October 15, 11:30-12:30. Location: WZ105.

 ‘Studying Communication in the Age of Visibility.’

Organizations cybervet potential employees, individuals lurk on social media to keep track of friends and colleagues, we join Slack channels at work to stay aware of team activities – these are just a few ways changes in technology, relationships, and social norms significantly alter the ways communication can be made visible to others. This talk discusses communication visibility as a multidimensional construct composed of ways actors make communication visible, efforts by observers to engage with communication, and a sociomaterial context that can afford or constrain forms of visibility. Centering research around communication visibility means recognizes the inherent interdependence among communicative performances in social contexts, and raises questions regarding the differential agency actors may have in managing their visibility across time and space. Increasing potential communication visibility presents paradoxes and tensions for individuals seeking to see or be seen in organizational, professional, and institutional settings.

Session VIII. Boundary management & Work-life balance

Tuesday, October 15, 13:30 -14:45. Location: WZ103.

Chair: Jos Bartels

Jos Bartels and Silviya Hristova To be honest or not to be honest? Job applicants’ self-disclosure behaviors on Facebook
Jonna Leppäkumpu and Anu Sivunen The role of close relationships in journalists’ work-life boundary management
Kirsi-Marja Toivanen Discursive Positioning of Work Identity
Sari Rajamäki Millennial newcomers’ experiences of interpersonal communication in workplace relationships

Session IX. Non-verbal communication

Tuesday, October 15, 13:30 -14:45. Location: WZ104.

Chair: Harry Witchel

Harry Witchel, Carina Westling and Fabian Ramseyer Men who are imitated in their movement dynamics during speed dating are generally rated as more attractive: a pilot study
Sindy Sumter, Alicia Gilbert and Selam Habtemariam Ready to touch? Perspectives, barriers and opportunities of social touch technology in the context of long-distance relationships
Anna-Leena Macey The Role of Posture in Communication Competence – A Theoretical Perspective